WHY IS BKR A MUST-HAVE BEAUTY ESSENTIAL?
No product you’re using is going to work if you’re dehydrated. Beauty 101: You’ve got to drink water + sleep. bkr can’t tuck you into bed early, but this luminous beauty essential will motivate you to drink 10x more water, and love it (like it’s cake). If you aren't drinking enough water there's no point.
WHY IS EVERYONE IN LOVE?
bkr is like the perfect t-shirt—soft and effortless and once you start using it you can’t live without it. Designed with attention to every little detail out of an appreciation for all things luxurious—the mouth is the perfect sipping size, the sleeve feels right, fits beautifully and is easy to take off and put back on. The cap is made with the most elegant machinery to ensure an exact no-leak seal. It loops on your fingers perfectly whether it's on or off the bottle and can be flipped over and perched over the mouth of your bottle overnight or when stored. A staple at fashion week and loved by A-list celebrities the world over, bkr is a necessary luxury that effectively delivers the element most crucial for flawless beauty—water.
No product you're using is going to work if you're dehydrated.
Beauty 101: You've got to drink water + sleep. bkr can't tuck you into bed early but, this luminous beauty essential will motivate you to drink 10x more water, and love it (like it's cake). Why bkr? bkr is like the perfect shirt- soft and easy, and you absolutely can't live without it. A staple at fashion week and loved by A-list celebrities the world over bkr is a must-have that most effectively delivers the thing most crucial for flawless beauty - water.
How many collections are presented each year?
Under the creative direction of bkr Founder Tal Winter, we create Trend Collections in the Spring and Fall. Capsule Collections (like the Hearts) are released once or twice a year.
How are the colors determined?
Collections are based on runway trends in New York, London, Paris and Milan. To us, fashion is a combination of the art we see during Fashion Week and what is happening around the world now. It doesn't exist in a bubble. That thoughtfulness both drives our creativity and directs our mission.
WHAT INSPIRES THE DESIGN?
We are inspired by everything we love. The well-designed, the hip new bar in town, the most luxe hotels, Italian furniture, couture jumpsuits, sky-high boots, Parisian street chic, Tokyo minimalism, the cool, the pretty, the calm, the bright, soft white sheets and everything transparent and clean. Above all, we believe that the objects in your life should be beautiful, effortless and loved.
HOW DO BKRS GET SUCH CUTE NAMES?
Founders Tal and Kate spend hours on airplanes, in hotels, on weekends and in between everything else obsessing over the little details. They carefully craft every name to match each bkr's personality and inspiration, and they never settle on any name unless they both love it completely.
WHY ARE COLORS DISCONTINUED?
Trend Collections and Capsule Collections are generally limited edition. While some colors remain in stock or come back, most sell out and we put them in “the vault” to make room for new colors. So get the ones you love when you see them or they may be gone forever. Sad face.
ARE all COLLECTIONS LIMITED EDITION?
We are inspired by runway, art, street and beauty and evaluate emerging trends seasonally. bkr Trend Collections reflect what's happening around the world and the color palette of the times. Some trends are more short-lived and we treat those as limited edition colors. Others become iconic and remain foundational bkr colors as long as they remain in fashion—just like the perfect t-shirt, the nude nail and distressed jeans remain relevant and necessary forever and go with everything. Capsule Collections are all limited edition.
Will you make more hearts?
Capsule Collections (like the Hearts) are released once or twice a year and are all limited edition. They sell out fast and are ultimately all placed in the vault. We know people love them so we ask the founders daily to make more. It's always a surprise if and when they do. Following us on Instagram, Facebook and Twitter is the best way to be the first to know.
How many bkrs do I need?
How many pairs of shoes do you need? The answer is you should have as many as you want. (Our general attitude toward everything in life.) One at work, one in your purse, one in your gym bag, one by your bed, two because you love the new colors and a couple in the dishwasher so that you always have a clean one on hand. "I have enough cute little bkrs." —said no one ever
Which should I get: BIG, little or teeny?
You need all three for all the different times in your life that you need to hydrate. The little 500ml bkr is the original gangster. It fits perfectly in your purse, in your travels and on urban hikes. You can never have enough little bkrs, period. The 1L is really, really deliciously big and holds 2.5 lbs of water. It's exactly right for a long yoga class, your desk or on a staycation. (Some of us are so obsessed we take them with us everywhere even though they're really really big.) The teeny will surprise you. It is truly perfect for your micro bag, or on the go when you can't carry much but you really want to have some water with you wherever you are, times when you know it will be easy to refill but difficult to carry anything bigger, times when you don't want to drink directly from fountains or take another disposable paper cone or plastic cup at your next meeting. They really are all to die for and once you become bkr addicted you'll see how not having one with you at all times is not really an option anymore. xx
How big is bkr?
bkr comes in three sizes: teeny 250mL (8 oz), little 500mL (16 oz) and big 1L (32 oz). Teeny bkr is 6.8 inches tall (17.3 cm), 2.6 inches wide (6.6 cm) and has a 0.8 inch (2.0 cm) opening. Little bkr is 7.9 inches tall (20 cm), 3.1 inches wide (7.9 cm) and has a 0.8 inch (2.0 cm) opening. Big bkr is 9.65 inches tall (24.5 cm), 3.94 inches wide (10 cm) and has a 0.95 inch (2.4 cm) opening.
How much does bkr weigh?
Teeny (250ml) bkr weighs .55lb (8.7 oz). Little (500 ml) bkr weighs just under 1lb (14.4 oz). Big (1L) weighs 1.5lbs (24oz).
What is bkr made of?
bkr is made of BPA-free, phthalate-free, FDA approved materials. The bottle is soda-lime glass, the sleeve and gasket are silicone and the cap is made of food-grade, recyclable polypropylene.
Will bkr fit in my cupholder?
The Original 500mL bkr fits most cupholders. It also fits perfectly in your bag, on your desk, and into your everyday routine. The Big 1L bkr will not fit in your cupholder, but may still fit in your cute tote. The Teeny 250 mL fits almost anywhere and most certainly in all cupholders - it's teeny.
IS BKR RECYCLABLE?
Yes, bkr is 100% recyclable. If you need any assistance with recycling any of the parts, please contact us at email@example.com.
Glass is super fly, in every way. It's better for your body and the earth. It's chemically inert; it doesn't alter the taste of its contents and doesn't allow any unsafe chemicals to leach and make you sick. And it's is a fully recyclable material. It can be recycled endlessly and recovered glass is used as the majority ingredient in new glass containers. And without question, everything tastes better out of glass.
bkr's silicone sleeve is perfectly soft and grippy—and non-toxic. It protects the glass, insulates whatever's inside it, is dishwasher safe, clean, beautiful, and minimal. Silicone is also 100% recyclable. You can find specialty recycling centers, or mail it back to us and we'll recycle it for you.
What the hell is BPA and is it in my bkr?
BPA or Bisphenol A is a chemical found in plastic water bottles. It has been linked to a host of ailments including increased risk of cancer, obesity, early onset puberty, and diabetes. While many plastic products contain BPA replacements, we don't want to find out 10 years from now that those aren't safe either. There is no BPA in your bkr and we don't put a BPA replacement in it either.
CARING FOR BKR
How do I clean and store my bkr?
Dishwasher: You can clean your bkr by running it through the dishwasher on the top rack. The sleeve is dishwasher safe and does not need to be removed, but it's easy to slip on and off if you want to. Our founder Tal will show you how: just click here.
By hand: If you’re cleaning your bkr by hand, we recommend using hot soapy water and our bottle brush — especially if you’re drinking more than plain water. If you’d like to speed up the drying process, roll up a piece of paper towel so it’s thin enough to get in the opening of the bottle, but wide enough to stay put. Put the roll ¾ the way down the bottle (with the top of the roll out the top of the bottle, like a wick) and leave it overnight.
We recommend storing your bkr with the cap off.
IS MY BKR BREAKABLE?
Your bkr bottle is made of soda-lime glass—it's durable and protected by a soft silicone sleeve, but it is still glass—so treat it carefully as you would your cell phone or any other thing you love. Don't freeze it or leave it in your car in the freezing cold—it will break. If you accidentally break it in the first 90 days, we will replace it for you. Please see our Returns and Replacement policy section for details.
Does the sleeve come on and off easily?
Yes. It's super easy to take the sleeve off and to put it back on. Our founder Tal made a quick video [click here] demonstrating exactly how.
Can I put my bkr in the freezer? The microwave?
Please avoid freezing, using in the microwave, or exposing to sudden temperature changes — but feel free to take it to Bikram! If you freeze your bkr or leave it in your car in freezing temperatures, the water will expand and the glass will break. It will break your heart. Trust us on this.
Will regular ice cubes and bottle brushes fit in my bkr?
No, but don't worry, you can find the perfect ice tube trays and bottle brushes in our accessories shop. bkr's opening is purposefully designed to be small. It's one of the things that will make you love it.
Can I put hot liquids in my bkr?
bkr isn’t intended for boiling hot liquid (or for freezing) and we don’t recommend putting hot liquid in unless the glass itself is already warm. The glass is not tempered so you’ll want to avoid rapid temperature changes which could cause your bkr to crack. Treat bkr as you would a regular glass, and it will love you back.
I want that cute bkr I had my heart set on—why can’t I find it in the shop?
This is the biggest bkr heart breaker. We advise that you get the bkr bottles you love when you see them. Don't wait! Many colors are put into “the vault” to make room for new ones based on emerging trends. We are inspired by runway, art, street and beauty and evaluate trends seasonally. Our Trend Collections reflect what's happening around the world and the color palette of the times. Some trends are more short-lived and we treat those as limited editions—they sell out very fast. Others become iconic and remain foundational bkr colors as long as they remain in fashion—just like the perfect t-shirt, the nude nail and distressed jeans remain relevant essentials forever and go with everything.
Does bkr sell caps, glass, or sleeves separately?
When you buy a bkr it comes fully assembled with a cap, sleeve and glass. We do sell extra caps and glass in the accessories page of the bkr shop (sleeves are not sold separately).
What happens if a product is out of stock?
Many bkrs are limited edition. While some colors remain in stock or come back, most sell out and we don't make them again. We advise that you get the ones you love when you see them and don't wait.
What are my payment options?
bkr accepts Visa, MasterCard, American Express, and Discover.
Can I pay with an international credit card?
bkr accepts credit cards from the United States, Argentina, Australia, Austria, Azerbaijan, Belgium, Brazil, Cambodia, Canada, Chile, Colombia, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Guam, Hong Kong, Hungary, Iceland, Indonesia, Ireland, Italy, Japan, Latvia, Lithuania, Luxembourg, Malta, Mexico, Netherlands, New Zealand, Norway, Oman, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, United Kingdom and Vietnam.
When will my card be charged?
Your card will be charged immediately after the order is placed. You will receive an emailed order confirmation after your transaction is complete.
Can I change the credit card used for payment?
Unfortunately, we are unable to change the payment method after the order has been placed, as orders are processed immediately.
Is gift packaging available?
We currently don’t offer gift wrap, but you can include a gift message at checkout (for the lucky recipient or for yourself—we won’t tell).
Can I add a gift message after I place my order?
Gift messages can only be added at the time of checkout. If you have already completed your transaction and want to add a message please contact firstname.lastname@example.org and we will see if it's possible to add it to your order.
I need to make a change to my order—what do I do?
Contact email@example.com as soon as possible and we will work with you to help you.
How do I cancel my mybkr.com order?
If you need to cancel your order please contact us at firstname.lastname@example.org.
Where can I purchase a bkr?
You can find bkr here in our online shop, at select Nordstrom, Neiman Marcus, and Saks locations on the beauty floor, and at select retail locations and spas in the United States, Bahrain, Australia, Austria, Canada, Chile, Denmark, Finland, Germany, Hong Kong, Kuwait, New Zealand, Norway, Oman, Portugal, Qatar, Saudi Arabia, South Korea, Spain, Sweden, Switzerland, Taiwan, United Arab Emirates and the United Kingdom. Contact us at email@example.com to inquire about locations near you. Our online shop currently ships to the United States, Argentina, Australia, Austria, Azerbaijan, Belgium, Brazil, Cambodia, Canada, Chile, Colombia, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Guam, Hong Kong, Hungary, Iceland, Indonesia, Ireland, Italy, Japan, Latvia, Lithuania, Luxembourg, Malta, Mexico, Netherlands, New Zealand, Norway, Oman, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, United Kingdom and Vietnam.
Why is bkr sold in the Beauty Department?
BEAUTY 101: YOU’VE GOT TO DRINK WATER + SLEEP. bkr can’t tuck you into bed early but, this luminous beauty essential will motivate you to drink 10x more water, and love it (like it’s cake). No product you’re using is going to work if you’re dehydrated. bkr is the solution to staying truly hydrated and helps to create the canvas for a gorgeous complexion so skincare and makeup can do their work.
When will I get my order?
You can usually expect orders to the contiguous 48 states to arrive within 2-9 business days (via standard ground shipping). Please allow extra time for standard ground shipping to Alaska and Hawaii. The exact arrival time depends on several things including the time of day that you place your order and the address you are shipping to. If you need your bkr faster there are rush options at checkout. For rush or overnight shipping, orders must be placed by 1pm PST. Orders placed after 1pm PST will be shipped the next business day. Please note Saturday, Sunday and national holidays are not considered business days.
Can I change the shipping address?
If you need to change your shipping address, please write to us at firstname.lastname@example.org and if your order has not already shipped, we can work with you to change the address.
What are the shipping options?
With our standard shipping, domestic orders should arrive between 2-9 business days from the order date depending on where they are shipping. If you need your bkr sooner, we have rush and overnight shipping options available at checkout. For rush or overnight shipping, orders must be placed by 1pm PST. Orders placed after 1pm PST will be shipped the next business day. Please note Saturday, Sunday and national holidays are not considered business days.
What countries do you ship to?
We ship to the United States, Argentina, Australia, Austria, Azerbaijan, Belgium, Brazil, Cambodia, Canada, Chile, Colombia, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Guam, Hong Kong, Hungary, Iceland, Indonesia, Ireland, Italy, Japan, Latvia, Lithuania, Luxembourg, Malta, Mexico, Netherlands, New Zealand, Norway, Oman, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, United Kingdom and Vietnam.
How can I track my order?
After you place your order, you'll immediately receive a confirmation email. We’ll send you another email when your order ships that includes a tracking number, so you can keep track of just how soon your bkr will arrive.
What if I think my order is lost?
Contact us at email@example.com and we will be happy to help you.
Can I pay with an international credit card?
We take credit cards from the countries we ship to: United States, Argentina, Australia, Austria, Azerbaijan, Belgium, Brazil, Cambodia, Canada, Chile, Colombia, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Guam, Hong Kong, Hungary, Iceland, Indonesia, Ireland, Italy, Japan, Latvia, Lithuania, Luxembourg, Malta, Mexico, Netherlands, New Zealand, Norway, Oman, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, United Kingdom and Vietnam.
Do you ship internationally?
Yes, our online store currently ships to addresses in the United States, Argentina, Australia, Austria, Azerbaijan, Belgium, Brazil, Cambodia, Canada, Chile, Colombia, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Guam, Hong Kong, Hungary, Iceland, Indonesia, Ireland, Italy, Japan, Latvia, Lithuania, Luxembourg, Malta, Mexico, Netherlands, New Zealand, Norway, Oman, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, United Kingdom and Vietnam.
How do I sell bkr in my store or spa outside of the United States?
If you would like to carry bkr, please click on the wholesale link at the footer of our site which will bring you to our retail partner application.
Where can I purchase a bkr outside of the US?
You can find bkr at select retail locations and spas in the United States, Bahrain, Australia, Austria, Canada, Chile, Denmark, Finland, Germany, Hong Kong, Kuwait, New Zealand, Norway, Oman, Portugal, Qatar, Saudi Arabia, South Korea, Spain, Sweden, Switzerland, Taiwan, United Arab Emirates and the United Kingdom. Contact us at firstname.lastname@example.org to inquire about locations near you. Our online shop currently ships to the United States, Argentina, Australia, Austria, Azerbaijan, Belgium, Brazil, Cambodia, Canada, Chile, Colombia, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Guam, Hong Kong, Hungary, Iceland, Indonesia, Ireland, Italy, Japan, Latvia, Lithuania, Luxembourg, Malta, Mexico, Netherlands, New Zealand, Norway, Oman, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, United Kingdom and Vietnam.
RETURNS AND REPLACEMENT
Uh-oh. What is bkr’s return policy?
We hope that you love your bkr as much as we love it. But we want you to be happy. Our return policy applies only if you bought the bkr bottle here. If you bought your bkr at a retail store and would like to return or exchange it, please contact the store directly. If you bought your bkr here and for some reason you are not totally happy with it, you can return it *in unused and new condition* within 30 days of the purchase date for a refund. We do not credit or refund shipping charges. We recommend using a traceable carrier (like UPS or Fedex), insured for the full value of the return merchandise. We are not responsible for return packages lost en route. bkr does not process exchanges on gift orders. Any credit for items returned from a gift order will be issued to the original purchaser. If you need to return your bkr, please email us at email@example.com.
Oops. What happens if I break my bkr?
Our oops policy applies if you bought your bottle here. If you bought it at a retail store, please contact the store directly. We know bkr is one little glass bottle you'll treat carefully. If it breaks within the first 90 days of purchase: email firstname.lastname@example.org: a photo of your broken bkr, the original receipt from mybkr.com, why you love it, how it broke, and why you want another one. We'll replace the part that broke. You pay the shipping and handling, we pay for the replacement. Limited to one bkr per customer. Alteration, misuse or abuse void this policy. If it has been more than 90 days since you bought your bkr or it is not your first bkr, please visit the accessories page of our shop where you can buy extra caps and glass. **Please note that the oops policy is different for the 500 Collection. (See, "Double oops. What happens if I break my 500 Collection bkr?")
DOUBLE OOPS. WHAT HAPPENS IF I BREAK MY 500 COLLECTION BKR?
Our standard oops policy applies to the glass of your 500 bkr if you bought your bottle here. If you bought it at a retail store and would like to return or exchange it, please contact the store directly. (See oops policy above.) 500 Collection caps are to be treated like fine jewelry and are only replaceable if defective on arrival or otherwise have a manufacturing defect. 500 Collection cap defects will be subject to a case by case examination and review. Caps must be sent to bkr HQ directly. Please contact email@example.com. Alteration, misuse or abuse void this policy.
Does bkr donate any proceeds?
What happens to one of us affects all of us. When you buy a bkr, we invest a portion of the proceeds in initiatives that combat the global water crisis, help in the fight against cancer and that create the change we would like to see in the world. We have supported many philanthropic organizations and foundations including: the Obakki Foundation, a non-profit organization that uses fashion and creative arts as a fundraising vehicle to bring water and education to people in Africa; the Canary Foundation, which is dedicated solely to the funding, discovery, and development of tests for early cancer detection; and the Wounded Warrior Project, which helps injured men and women who are returning home from current global conflicts and provides assistance and support to their families.
What are you doing to ensure bkrs are made in a socially and environmentally responsible way?
Social and Environmental responsibility are important to us at bkr and we do our best to work closely with only the most responsible partners abroad. We’re proud to have stringent requirements and standards so that you can feel confident in your choice to use a bkr. Know that by making that choice, you’re helping to make a real difference in the world.
LEGAL & PRIVACY
What is bkr’s warranty policy?
bkrs are warranted against all manufacturer's defects for one year with proof of purchase from an authorized bkr retailer or from our website. We do not warrant the bottles against normal wear and tear. Alteration, misuse or abuse of the product will void this warranty. Except as set forth above, bkr makes no other warranties, express, implied or statutory, and bkr hereby disclaims the implied warranties of merchantability, fitness for a particular purpose and non-infringement. bkr's liability for all damages, direct, indirect, incidental, consequential, special, exemplary and otherwise arising out of or related to a consumer's use of the bkr bottle is limited to the total amounts paid by purchaser for the products, regardless of the legal theory on which any such damages may be based and whether or not bkr is aware of the possibility of such damages. Some jurisdictions may not allow the exclusion or limitation of implied warranties or incidental or consequential damages, and to the extent that the laws of those jurisdictions apply to you, as the customer of the bkr bottle, the above exclusion and limitation of warranties will apply only to the maximum extent permitted by applicable law. To make a warranty claim, please contact bkr customer care at firstname.lastname@example.org.
Intellectual Property Ownership Rights and Usage
bkr® is a registered trademark of Tali Corp dba bkr (“bkr”), as are all the other related trademarks, service marks, graphics, and logos (collectively, the “bkr Trademarks") used in connection with the sale and distribution of bkr products. This Site may contain third-party trademarks, service marks, graphics, and logos. You are not granted any right or license with respect to the bkr Trademarks or the trademarks of any third party. As between you and us, you acknowledge that we own or have a license to all title and copyrights in and to the content provided on this Site. All title and intellectual property rights in and to the licensed content provided on this Site is the property of the respective content owners and may be protected by the applicable copyright or other intellectual property laws and treaties and subject to use restrictions under such laws or treaties.
What's the best way to contact bkr?
EMAIL us for the fastest response. For customer care write to HELP@MYBKR.COM. Prefer the phone? Call our voicemail at 1.855.692.5796 (855 mybkr xo) and leave a message, we’ll get back to you within one business day. Love letters, fan mail, and all other mail can be sent to 720 Market Street 9th Floor, San Francisco, CA, 94102.
How do I contact bkr publicity?
DOES BKR HAVE CURRENT OPENINGS?
We set high standards, and are always looking for people that exceed expectations to join our team. Current openings are listed below. If you would like to be considered, please submit your resume to email@example.com.
WHERE CAN I SEND A RESUME?
If you would like to submit a resume for the open positions above or for future openings, please submit your resume and a cover letter to firstname.lastname@example.org.
SHOULD I SUBMIT MY RESUME EVEN IF THERE ISN'T AN OPENING POSTED?
Yes. We are always looking for smart, driven people. Send your resume to email@example.com and tell us what your superpowers are.
HOW CAN I REACH BKR PUBLICITY?
Please direct all press inquiries to: firstname.lastname@example.org.
HOW CAN I USE MY BKR E-GIFT CARD?
Redeem it at mybkr.com. When you find something you love, log in with the same email address you received the gift card with, and apply your gift code during checkout.
HOW CAN I CHECK MY E-GIFT CARD BALANCE?
You can always check your balance by clicking on "My Account" and then "Account Details" when you are logged in with the same email address that the e-gift card was sent to.
WHAT IF I DON'T USE THE WHOLE E-GIFT CARD?
The unused portion will remain on your balance and can be used toward any bkr purchase.
WHEN WILL MY E-GIFT CARD BE DELIVERED?
You can select the date (within 3 months of the date of purchase) you'd like it to be delivered when you're ordering it. The lucky recipient will receive your e-gift via email message at 6am PST the morning of the date you choose.
CAN I RETURN AN E-GIFT CARD?
Our e-gift cards are non-refundable.
WHEN WILL MY E-GIFT CARD EXPIRE?
It will never expire.
DO YOU OFFER BULK/CORPORATE ORDERS?
To purchase bkr e-gift cards in multiples (quantities that exceed $1000) write to email@example.com.
TERMS & CONDITIONS
E-gift cards do not expire. E-gift cards cannot be replaced or refunded if lost or stolen. Delivery to an incorrect but deliverable email address or to a non-existent e-mail address is the sole responsibility of the purchaser. E-gift cards cannot be returned, exchanged, resold or transferred and cannot be exchanged for cash except where required by law. Coupons, promo codes and other discounts may not be used to purchase e-gift cards. In the event that a purchase made with an e-gift card is returned, a new e-gift card will be created for you with the refunded amount. E-gift cards are redeemable by customers in the US only.
Where can I buy authentic bkr products?
You can find bkr here in our online shop, at Neiman Marcus on the beauty floor, and at select retail locations and spas in the United States, Australia, Canada, Denmark, Finland, Hong Kong, New Zealand, Norway, Spain, Sweden, Taiwan and the United Kingdom. Contact us at firstname.lastname@example.org to inquire about locations near you.
What are counterfeits?
Counterfeit bkr products are fakes or imitations of authentic bkr products that are aimed at tricking people into believing that they are authentic products. Counterfeit products are not held to bkr’s high standards for design, manufacturing, testing and safety.
How can I identify a fake bkr website?
Alibaba, eBay, DHGate, Lelong, Rakuten, Taobao and other online auction and forum sites are a common place for counterfeiters to sell fake bkrs. If you have any doubts about whether a site is an authorized bkr retailer please contact email@example.com.
The Impact of counterfeiting
Counterfeiters don’t pay taxes and don’t pay fair wages or benefits to their employees. They aren’t accountable to human rights and environmental regulations and they don’t adhere to child labor laws, anti-sweatshop laws, or restricted substances laws. This puts workers and the environment at risk, and customers too, because you don’t know what materials were actually used to make the counterfeit products. Shopping counterfeit sites also puts you at risk for identity theft. All of these factors drive us to work very hard to shut down counterfeiters.
How can I report counterfeits?
To report counterfeit bkr products or suspect websites to bkr, please send an email to firstname.lastname@example.org. Please provide as much descriptive information as possible about the products or the website, such as the location of the products, the seller of the products, the website address, etc. We appreciate your help in the battle against counterfeiting.
What do I do if I bought a counterfeit bkr?
If you bought a fake bkr you should demand a refund from the seller. If it’s an online site, you should leave a review to warn people. Please also report the seller to us at email@example.com. Finally, treat yourself right and buy yourself an authentic bkr here or at an authorized retailer.